Airline On-Time Performance Improves in July
The on-time performance of the nation's largest airlines improved in July 2011 compared to the previous month and July 2010, according to the Air Travel Consumer Report released yesterday by the U.S. Department of Transportation (DOT).
Information filed with the Bureau of Transportation Statistics, a part of DOT's Research and Innovative Technology Administration, shows that the 16 carriers reporting on-time performance recorded an overall on-time arrival rate of 77.8 percent in July, up from both the 76.7 percent on-time rate of July 2010 and June 2011's 76.9 percent rate.
The monthly report also includes data on lengthy tarmac delays, chronically delayed flights, flight cancellations, and the causes of flight delays filed with the Department by the reporting carriers. In addition, the report contains information on reports of mishandled baggage filed by consumers with the carriers, and consumer service, disability and discrimination complaints received by DOT's Aviation Consumer Protection Division. This report also includes reports of incidents involving pets traveling by air, as required to be filed by U.S. carriers.
A news release on the report is available at http://www.dot.gov/affairs/2011/dotxxx11.html . The full report is available at http://airconsumer.dot.gov/reports/index.htm . Detailed information on flight delays is available at http://www.bts.gov .
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