
The monthly report also includes data on lengthy tarmac delays, on-time performance, chronically delayed flights, flight cancellations, and the causes of flight delays filed with the Department by the reporting carriers. In addition, the report contains information on airline bumping, reports of mishandled baggage filed by consumers with the carriers, and consumer service, disability and discrimination complaints received by DOT's Aviation Consumer Protection Division. This report also includes reports of incidents involving pets traveling by air, as required to be filed by U.S. carriers.
A news release on the report is available at http://www.dot.gov/affairs/2011/dot10511.html . The full report is available at http://airconsumer.dot.gov/reports/index.htm . Detailed information on flight delays is available at http://www.bts.gov .