NTI Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers

Name of Product: NTI residential gas boilers

Hazard:

The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.

Remedy: Repair

Recall Date: June 05, 2025

Units: About 323 (In addition, 459 were sold in Canada)

Consumer Contact

NTI Boilers toll-free at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@ntiboilers.com, or online at http://www.ntiboilers.com/trx-safety-recall or at www.ntiboilers.com and click on “Urgent Recall” at the top of the page for more information.

Recall Details

Description:

This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler.

Model Name/ Number Serial Number(s) or Range
TRX Series II / TRX150 3314306C8 (242830000177-250130000073)
TRX Series II / TRX199 3314307C8 (242740000006-250220000014)
TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)

Remedy:

Consumers should immediately stop using the recalled boilers and contact NTI Boilers to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.

Incidents/Injuries: None reported

Sold At:

Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100.

Manufacturer(s): NTI Boilers Inc., of Canada

Importer(s): NTI Boilers Inc., of Canada

Manufactured In: Canada

Recall number: 25-326

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This ain't boiling over any time soon ....

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CPSC PRESS RELEASE

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