BIKE PARTS MAY DETACH AND CALL FALL HAZARD
According to a July 6, 2023 announcement posted on the Consumer Product Safety Commission's website, 84,000 bikes made for kids by woom were said to be subject to a recall due to the potential of a "fall hazard."
The announcement provides:
The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.
Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.
About 84,000 (In addition, 533 were sold in Canada)
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Important Voluntary Safety Recall Notice
woom ORIGINAL bikes sold from 2018-2021woom bikes USA, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, is voluntarily recalling the woom ORIGINAL bikes from model years 2018–2021 with a one-bolt stem clamp design. The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard. The risk of injury is more likely to occur when the stem clamp bolt is not sufficiently tightened using a torque wrench to the recommended 10 Nm. Please stop using your bike and follow the required steps outlined below.
Affected bicycles are woom ORIGINAL bikes in sizes 1, 1 PLUS, 2, 3, 4, 5 and 6 and can be identified by their one-bolt stem clamp design, using a single silver bolt.
Your child's safety remains our top priority, which is why we have prepared a simple three-step solution to determine whether your bike is affected, and help you secure the stem.
- Step one: Find out if your bike is affected, using the Online Stem Checker.
- Step two: If your bike is affected, order your free woom ORIGINAL Stem Safety Kit with free shipping, containing the items you'll need to service your stem.
- Step three: Use your woom ORIGINAL Stem Safety Kit to secure the stem.
If you sold or gifted your bike to someone and think it might be affected, please forward this information to that person.
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If you've got one of these bikes, you should get a handle on this, ASAP!