Lucas,
You may have seen speculation in the media about whether we’ve changed our approach to tipping. The answer is no: Tips are not included nor are they expected on Uber.
Nothing has changed. As we've said for many years, being Uber means you don't need to tip. Of course, if you want to tip your driver—we estimate riders offer tips on only a very small number of trips—you’re free to do so, and drivers are free to accept.
When Uber started six years ago, we thought long and hard about whether to build a tipping option into the app. In the end we decided against including one because we felt it would be better for riders and drivers to know for sure what they would pay or earn on each trip—without the uncertainty of tipping.
Today, riders tell us that one of the things they like most about Uber is that it’s hassle-free. And that’s how we intend to keep it.
Sincerely,
Josh Mohrer
General Manager, Uber NYC