PSE&G Service Restoration Update - Nov. 10, 2012 at 5 p.m.
- 5,580 outages remain from Hurricane Sandy. Power has now been restored to more than 99 percent of the 1.7 million customers impacted..
- 17,148 outages remain from the Nor'easter Wednesday night and reports of outages received since Friday; these outages may or may not be weather-related.
- With the vast majority of customers affected by Sandy now restored, the nearly 4,000 utility and out-of-state linemen will continue to work around the clock to restore the remaining customers this weekend. Most of these outages result from localized issues that were not corrected when a system or circuit outage was restored. These include damaged electrical service lines that lead from the pole to a customer's home or business.
- Advice for customers: If your neighbors have had their power restored and you are still out, please call PSE&G at 1-800-436-7734. If our automated system indicates that power has been restored to your area and you have no power, please follow the prompts to place a new "no power" order. If the system states that your order already is registered, there is no need to place a new one. Unless customers call to report an outage, PSE&G may not know that there is still an issue at a particular location.
- Since service restoration began, PSE&G has replaced at least 2,500 poles and 1,000 transformers, as well as cut down 41,000 trees, to repair widespread damage from the hurricane. Contrary to rumors, PSE&G has ample supplies of poles and other equipment on hand.