
Lucas,
Should giant corporations get away with using the fine print of contracts to take away consumers' rights?
Of course not.
This holiday season, we're calling on Starbucks to remove the forced arbitration clause and class action ban from the terms of its prepaid card.
Tell Starbucks: Stop taking away your customers' rights.
Starbucks isn't alone. An increasing number of companies, such as AT&T, Comcast and Wells Fargo, are also using these clauses to place themselves above the law.
Starbucks, however, is a company that works particularly hard to project an image of social responsibility and consumer friendliness.
This image is inconsistent with Starbucks' use of stealth provisions that attack consumer rights.
And calling on Starbucks to remove these damaging provisions will send a message to other companies: The use of arbitration clauses and class action bans is a predatory, anti-consumer practice. Drop them from your contracts.
In other words, when you send a message to Starbucks, you're sending a message to Corporate America.
Tell Starbucks that you don't want to sacrifice your rights in order to buy or use its prepaid card.
And spread the word! Please forward this message along to your family and friends.
In the coming months, look out for more information from us about other companies that use this kind of damaging, anti-consumer language in contracts, and more ways to take action.
Rick Claypool
Public Citizen's Online Action Team
action@citizen.org