After Daniel Farash hired Ashforth Warburg Associates to sell his cooperative apartment, one of the company's sales agents suffered an "emotional breakdown" and apparently damaged the unit during the course of an "open house."
When Farash later sought to be compensated for the damage caused by Ashforth's agent, the New York County Civil Court dismissed the case.
Since Ashforth wasn't aware of its agent's destructive tendencies, the Appellate Term, First Department, agreed that the company wasn't liable for what happened, particularly since the guy's conduct was an "obvious departure" from his usual duties.
That would have made me mad.
To view a copy of the Appellate Term's decision, please use this link: Farash v. Ashforth Warburg Assoc.