Governor Cuomo Announces MTA eTix Milestone With Over $47 Million in Ticket Sales
More Than 280,000 MTA eTix App Accounts Created Since August LaunchPercentage of Monthly MTA eTix Pass Purchases Triples and Percentage of Weekly MTA eTix Pass Purchases Quadruples Since August Launch
Governor Andrew M. Cuomo recently announced strong early growth and use
of the MTA eTix mobile ticketing app with impressive download, sales,
and usage data. Since the app launched system-wide in August, more than
280,000 new MTA eTix accounts have been created by Metro-North and Long
Island Rail Road customers and cumulative sales through the app have surpassed
$47 million.
"To remain competitive in the 21st century economy, we are reimagining
and rebuilding our public transit system to improve the overall experience
of travelers across New York,"
Governor Cuomo said. "With the launch of the free MTA eTix app, we have transformed the
ticket machine into a user-friendly mobile app, making it easier than
ever before for LIRR and Metro-North riders to purchase tickets and travel
around the region. This early momentum makes clear that MTA riders are
excited to use technology to improve their commute and we look forward
to the continued success of the eTix app."
"The rapid growth of MTA eTix among monthly and weekly ticket holders
suggests extremely strong support for the new app among our core riders,"
said MTA Chairman and CEO Thomas F. Prendergast. "We look forward to finding ways to get the word out about this convenient,
easy to use app to even more of our customers, and further build usage."
Monthly Ticket Sales
In November, the percentage of monthly MTA eTix passes purchased by Metro-North
and LIRR riders tripled as compared to the app's launch in August.
Monthly eTix sales increased from 2.9 percent of total monthly pass sales
for the first month to 9.6 percent in November. Out of the 205,159 MTA
monthly passes, 19,678 were purchased using the eTix app in November –
up from 5,401 eTix of the 186,972 total passes purchased in August.
Weekly Ticket Sales
In November, the percentage of weekly MTA eTix passes purchased by Metro-North
and LIRR riders quadrupled as compared to the first month of availability.
Weekly eTix sales increased from 4.1 percent of total weekly pass sales
in August to 17 percent in November. Out of the 21,842 MTA weekly passes,
3,722 were purchased using the eTix app in November – up from 2,075
eTix of the 51,142 total passes purchased in August.
Apple Pay and Masterpass
The free MTA eTix app allows customers to purchase train tickets at any
time, enhancing the MTA rider experience and making transactions easier
than ever before. In early October, Governor Cuomo
announced the addition of Apple Pay and Masterpass digital wallet technologies to
MTA eTix, providing thousands of eTix customers more payment options to
choose from.
The LIRR averages 151,632 weekday customers and Metro-North averages 137,755
weekday customers, making MTA's average weekday ridership approximately 289,387.